Frequently Asked Questions

Platinum Bill Pay is a service who automatically pays your monthly loans and can save you money.

Let us handle your automatic recurring loan payments. We will make extra principal payments on your behalf which will pay your loan off faster and you will pay less interest.

Who is platinum Bill Pay?

Platinum bill pay is a third-party administrator that deals with car dealerships and mortgage companies across the United States. We specialize in the ACH process in order to help with the Convenience of paying And the budgeting process of managing the two Largest purchases most people make.

Who is actually taking money out of my account?

Platinum bill pay has partnered with capital one Bank. Capital one Bank is a nationally recognized financial institution that is federally insured and licensed underACH Rules and regulations according to NATCHA.

How do I know when they will debit my account?

Our system will generate a text and email to the consumer before any ACH transaction occurs.

How does it pay my car off early?

When following the Platinum Bill Pay specific payment schedule and paying bi-weekly you make extra payments and by paying twice a month with additional funds added to your note these extra funds are applied to your principal.

How do I know my personal information is secure?

We encrypt all personal data with the latest SSL technologies. Your private information is only used for lender account verification and bank debits. Bank information is only transmitted according to strict guidelines required by financial institutions. Please read our privacy policy for more details.

Can anyone do this?

Yes. However,consumer history surveys have shown that most consumers do not apply this principal to their monthly obligations. Platinum Bill Pay makes this principal convenient and easy to budget for the consumer

How do I save money with this program?

By paying extra funds or payments with Platinum Bill Pays specific payment schedule toward your principal it saves interest and puts you in a better trade and / or pay-off position as opposed to traditional finance payments.

What if I trade or sale my car early?

Simply call 855-580-4930 and have any future debits cancelled.

We are dedicated to your satisfaction and it's our mission to exceed all of your expectations.

If you have any other questions or concerns not listed above, please do not hesitate to contact us. Thank you for choosing Platinum Bill Pay, we appreciate the opportunity to earn your trust.