Privacy Policy

We are committed to protecting your privacy. The information you enter on our site is held in confidence between you and us. We do not sell, trade, or rent your personal information to others.

This website (the "Site") is owned and operated by Platinum Bill Pay, LLC. ("Owner") for the purpose of explaining the benefits of the Owner's products and, where applicable, providing to certain of Owner's customers the opportunity to enroll with Platinum Bill Pay ("PBP"). Owner wants you to understand what information we gather about you, how we use it, and the safeguards we have in place in order to protect it. This Privacy Policy applies to information collected through this Site.

When eligible customers are enrolled with PBP through this Site, their enrollment with PBP ("Enrollment") authorizes PBP to have their bank account debited by a third party (the "Processor"), and all debits with respect to PBP will be processed by PBP Processor and not by Owner. Any information provided by Owner to PBP Processor may be subject to a different set of privacy standards and policies with PBP Processor.

Owner may update this policy from time to time. Please check our policy periodically for changes. Your use of this Site, and any disputes arising from it, is subject to this Privacy Policy and all of its terms, including limitation on damages and choice of law.

When you provide personal information through this Site, you are consenting to the manner in which Owner will collect, use, disclose and otherwise manage your personal information, as set out below.

What Type of Information Do We Collect?

When you enroll with PBP, Owner may collect information about you ("Information"), some of which is personally identifiable information (for example, your full name, email address, mailing address, telephone number, and vehicle identification number) and some of which is non-personally identifiable information (such as vehicle year, make and model). We need this information in order to enroll you in PBP and to contact you with information regarding your Membership. We may also collect Information from you if you choose to participate in any sweepstakes, contests, and surveys, or in connection with content or suggestions you post on this Site.

In general, you can visit this Site without telling us who you are or providing us with any information. However, we may collect the IP (Internet protocol) addresses of all visitors to our Site and other related information such as page requests, browser type, operating system and average time spent on our Site. This information can be used to monitor and improve our Site.

Information may also be collected from you by means of cookies and similar technology. Cookies are small bits of information that this Site places on your computer. We and our third party service processors may use cookies and similar technology to identify your IP address, browser type, domain name, and specific web pages through which you click.

This data is collected automatically and utilized to help us look for trends to improve our Site and your experience with our Site. Additional information regarding browser cookies and how to disable them is described below.

We may also collect additional information about you from third parties including demographic information (such as number of household members, age, and gender) and purchase preference information. We use this information to customize your experience on our Site and the websites of our affiliates and to provide you with the most relevant products, services and offers.

Is My Information Secure?

No data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information from unauthorized access, use or disclosure, Owner cannot ensure or warrant the security of any information you transmit to us on our Site. We maintain reasonable and appropriate physical, electronic and procedural safeguards to protect your information. Your information is located on a secured server behind a firewall. When you enter Information, we encrypt that information using secure socket layer technology ("SSL"). While we do work very hard to protect your privacy, no method of security is 100% effective and we cannot be responsible for the actions of those who may gain unauthorized access to your personal information. Owner makes no warranties, express, implied or otherwise as to the ultimate effectiveness of these reasonable and appropriate safeguards.

In addition, to provide you with an increased level of security, online access to your personal information is protected with a password you select. We strongly recommend that you do not disclose your password to anyone. Owner will never ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls or e-mail messages).

How do We Protect Children's Privacy?

This Site is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under the age of 18.

What Information Do We Share and with Whom?

We may share your information (as described above) with affiliates of Owner, your payee and Processor, and any other companies who are involved in obtaining your Enrollment or who we will be paying on your behalf to verify your account or to provide you with promotional offers that we believe will be of interest to you. Affiliates of Owner and Processor include all Owner and Processor affiliates, as well as other selected businesses with which Owner, Processor or their affiliates have a relationship.

In certain circumstances, we may share your information with Processors that need access to your information to debit your bank account.

We also may provide information to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the law requires it. There may be instances when we may access or disclose your information in order to protect or defend the legal rights or property of Owner and its affiliated companies or their employees and agents, to protect the safety and security of users and members, and to protect against fraud.

Owner may sell, transfer or otherwise share some or all of its assets in connection with a merger, reorganization or sale of assets, or in the event of bankruptcy. In such an event, personal information may be one of the assets transferred.

How Do We Use Personal Information?

Owner uses personal information to continually assess and improve the products and services we offer. We would also like to inform you of products, services, sales and special offers of our own and of our affiliates and other business with whom we have a relationship. We may also send you mail, e-mail or call you with information about our product and service offerings if you have provided us with your name and address, e-mail address or phone numbers on this Site.

To serve you better, we may combine the personal information that you give us on our Site with publicly available information and information we receive from or cross-reference with our marketing partners and others. We use that combined information to enhance and personalize your experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.

Can I Disable Cookies?

Most web browsers allow you to disable or manage cookie files on your computer by erasing them, blocking them, or notifying you when such a file is stored. Please take a look at your particular browser for instructions on this function. Please note that you may not be able to access all of the functions or content of this Site if you do elect to disable cookies.

What About Links to Other Web Sites?

This Site may contain links to other websites, including websites owned, operated or controlled by Processor. Owner is not responsible for the privacy practices of any website other than this Site. The inclusion of any link does not imply Owner's endorsement of any other company, its websites, or its products and/or services. These linked websites have separate and independent privacy policies, which we recommend that you read carefully. We have no control over such websites and therefore have no responsibility or liability for the manner in which other organizations operate such linked websites.

What About Online Advertisements?

This Site may carry advertisements from other companies. Owner and its affiliates are not responsible for the privacy practices of these other companies. Once you click on an advertisement, you should check the applicable privacy policy of the third party or advertiser site to determine, among other things, how they will handle any Information they collect from you. These third party advertisements may also contain cookies or web beacons. We do not control these third party cookies or web beacons and you should check the applicable privacy policy of the third party or advertiser site to see whether and how it uses cookies or web beacons.

Can I "Opt-Out" of Receiving Promotional E-mails?

From time to time, we may send you e-mails with promotional offers. If you would no longer like to receive e-mailed special event information, sales notifications or other promotional messages from this Site, you can unsubscribe from this Site's e-mail marketing list by following the unsubscribe link located at the bottom of each promotional e-mail. Your e-mail address will be removed promptly from this Site's email marketing list.

Will I Receive Notice of Changes to the Privacy Policy?

As mentioned above, from time to time we may modify this Privacy Policy to reflect industry initiatives or changes in the law, changes in our collection or use practices, or changes in this Site's features or technology, and such modifications shall be effective upon posting on this web site. Your continued use of this Site after we post a revised Privacy Policy signifies your acceptance of the revised Privacy Policy. It is therefore important that you review this Privacy Policy regularly to ensure you are updated as to any changes.

How Can You Contact Us?

We want to assure you that Owner is dedicated to protecting your privacy. You can contact us or otherwise communicate your privacy concerns by contacting us.